At Jefry Leap, your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help. Please review our return and refund guidelines below.

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.

• Products must be unused, undamaged, and in their original packaging.

• Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

The following items are not eligible for return:

• Products marked as Final Sale.

• Customized or special-order items.

• Items damaged due to misuse or negligence.

3. Return Process

To initiate a return:

1. Contact our support team at support@jefryleap.site.

2. Provide your order number, item details, and reason for return.

3. Our team will guide you with return instructions and the shipping address.

4. Shipping Costs for Returns

• Customers are responsible for return shipping costs, unless the item was received defective or incorrect.

• We recommend using a trackable shipping method.

5. Refund Process

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to your original payment method within 5–10 business days.

• Shipping costs (if any) are non-refundable.

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at support@jefryleap.site.

7. Damaged or Incorrect Items

If you receive a defective, damaged, or wrong product, notify us within 7 days of delivery. We will arrange a replacement or issue a full refund at no extra cost to you.

8. Cancellations

Orders can be canceled within 24 hours of purchase. Once shipped, cancellations are not possible, but you may request a return after delivery.

9. Contact Us

If you have any questions about our Return & Refund Policy, please reach out:

📍 Address: 622 N Daniels Ave, Springfield, IL 62702, USA
📞 Phone: +1 708 675 9256
📧 Email: support@jefryleap.site